Introduction

The Polycom VVX 250 business VoIP (Voice over Internet Protocol) phone is a modern, four-line, basic VoIP desk phone with color display. It delivers reliable performance, and provides enterprise-grade sound quality

The Poly CCX 400 Business Media Phone is an entry-level, open-SIP device with a color touch-screen display that supports Microsoft Teams and Skype certification.

An open SIP phone is a phone that uses the open standard ‘SIP’ (Session Initiation Protocol) to set up and manage calls. It carries the actual voice over an IP-based network using another open standard called ‘RTP’ (Real-time Transport Protocol).

To get started with the integration, see the following sections.

• To explore monitored metrics, see Supported Metrics and Default Monitoring Configuration.

• To configure the integration, see Working with Poly VoIP phones.

Use Cases

Discovery

• Discovers poly VVC/CCX phones as a resource along with its attributes.

Monitoring

• Provides monitoring related to availability, capacity, performance, and usage.
• Generates alerts when defined metric thresholds are breached, notifying users of potential issues.
• For complete details on monitoring metrics, see Supported Metrics and Default Monitoring Configuration.

Supported Target Version

• Poly VoIP phone vvx and ccx models (REST API V1 and V2)

Version History